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Showing posts with label Customer service at Honda Mall of Georgia. Show all posts
Showing posts with label Customer service at Honda Mall of Georgia. Show all posts

Monday, June 20, 2011

What does a Honda Certified Used Car mean?

Value, guarantee and satisfaction.

"Used" often is not a word we don't like describe ourselves and things in our life. Honda Certified Used Car is a different story. Every Honda is a product of innovative engineering and quality manufacturing. And only well-maintained Honda models that are less than six years old and have a maximum of 80,000 miles are eligible for certification.

When your budget is a key part of your selection, a Honda Certified Used Car can give you the performance of a "new" Honda and here's why.

There is length certification process:
  • An exhaustive 150-point mechanical and appearance inspection, performed by the dealer, to ensure that each vehicle meets Honda Certified Used Cars standards
  • Honda-trained technicians scrutinize all major vehicle systems, including brakes, engine, drivetrain, steering, suspension, tires, wheels, exhaust system and vehicle interior and exterior
  • Dealer technicians recondition any component that does not meet our standards
  • Any component that cannot be reconditioned is replaced with Genuine Honda parts
  • Up-to-date scheduled maintenance services

Free CARFAX Vehicle History Report
Honda Mall of Georgia runs a CARFAX Vehicle History Report at no cost to you to assure that your Honda Certified Used Car does not contain any DMV-reported incidents such as salvage, fire, flood damage, odometer problems or lemon history.

A copy of each car's CARFAX Vehicle History Report will be kept at the Honda Mall of Georgia and will be available for you to see. Or you can always get a free Vehicle History Report online at the Honda website.

Honda Mall of Georgia has a wide array of Honda Certified Used Cars on the lot that fits your needs. Search online and then come in to let the rubber meet the road.


Honda Mall of Georgia

Honda Mall of Georgia is the leading Honda dealer in Buford, GA. Your satisfaction is our goal!

Call our friendly staff today to learn about our latest Honda specials, demo a car, get details on any vehicle, request a brochure, discuss your trade-in or even talk financing on your next car. We are here to help you.

Still deciding on which Honda you’d like to be driving? Are you comparing lease programs or internet specials? Maybe you simply want the best price on a new or used car? For all of this and more, look no further than Honda Mall of Georgia. Our team is professional, offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next new or used car.

GM, Phillipe Ackerman: packerman@penskeautomotive.com/678-318-3101.

Saturday, February 26, 2011

Hot off the Press! Honda News

Here are the latest happenings with Honda and why there’s no reason to buy anything other than a Honda:

  • Incredible Offers for February – Last Weekend to Take Advantage
  • Honda Civic GX Tops Green List Again
  • Honda Fit Hybrid Challenges Toyota Prius Leadership
  • Enter to Win a Chance to Go to 2011 Little League Baseball® World Series
  • 2012 Civic on the Horizon

February Offers at Honda Mall of Georgia


More offers online. Check them out and stop by for a test drive!


Honda Civic GX is Greenest Vehicles Of 2011 

The Honda Civic GX is the greenest car of 2011, according to the American Council for an Energy-Efficient Economy.

The nonprofit organization released its 14th annual environmental ratings list yesterday with the Honda Civic GX, which runs on compressed natural gas, once again winning first place. The ACEEE ranked the all-electric Nissan Leaf second, with the Smart Fortwo in third, and the Toyota Prius in fourth. The Chevy Volt was ranked last at No. 12.



Honda Fit Outsells Prius

In January, the Honda Fit outsold the Prius in Japan. Prius had been the number one selling car in Japan for 20 months. Half of the Fits sold were the new Fit Hybrid, which delivers 71 miles per gallon (MPG) using the Japanese JC08 test cycle. In 2012, both the Fit Hybrid and new Fit EV are expected to start selling in the U.S.

The Honda Fit has been a popular small hatchback, with over 3.5 million sold globally. With five doors, seating for five and flexible cargo space it is big enough for most, yet small enough to fit in those precious city parking spaces. Drivers like the sport fill and handling. Starting at around $15,000, the Honda Fit delivers 31 mpg, the mileage of many hybrids.


Honda’s Sponsorship and Contest for 2011 Little League Baseball® World Series

Honda is once again a proud sponsor of the Little League Baseball® World Series in Williamsport, Pennsylvania. Enter to win a family trip to this special event during the Honda Double Play Giveaway. You can win one of two ways: enter the design contest by submitting a pin idea or enter the sweepstakes by rating your favorite pin design. No purchase necessary.
Enter here!


2012 Civic Debuts This Spring 

When the all-new Civic arrives this spring, it will continue to be a standout in the compact segment, with all the value, reliability, sporty performance and efficiency you’ve come to expect from this iconic vehicle. The 2012 Civic will offer an unparalleled level of variety, with standard coupe and sedan models, two sporty Si versions, one hybrid, one natural-gas alternative-fuel variant and an all-new model—the Civic HF. In the tradition of the Civic CRX HF of years past, the new Civic HF has a similar goal of high efficiency with gasoline-only power, delivering a targeted EPA-estimated fuel-economy rating of 41 mpg on the highway[1]. Also delivering on the efficiency front is the all-new Civic Hybrid. With its all-new lithium-ion battery, the Civic Hybrid boosts its mpg numbers significantly with a targeted EPA-estimated city/highway combined fuel-economy rating of 45 mpg[1]. The sleek new Si performs an engineering paradox by enhancing efficiency and performance simultaneously with its torquey new 2.4-liter i-VTEC® engine. The next-generation Civic brings enhanced styling, performance and efficiency across the model range. Read more.



Stop by Honda Mall of Georgia to learn more and don’t’ forget about our incredible offers for February! Last weekend!

Sunday, December 19, 2010

Safety on the Long Road - Holiday Driving

AAA reports an estimated 33.8 million people travel during the last two weeks of December with more than 75 percent of those people driving. Estimates project an even higher number of travelers this year, causing our nation's highways to be more congested than ever, in potentially bad weather. Follow these tips, get prepared, and stay safe during those long hours behind the wheel this holiday season.

winter-driving1

Prepare your vehicle. Make sure it is maintained and in good shape. Check your tire pressure, oil, and coolant. Honda Mall of Georgia is here to get your Honda humming for the long haul and often brutal winter haul. Call us and set up an appointment. We’ll be happy to get you rolling.

Be prepared for winter driving. In some areas of the country, you are dealing with snow, ice and unplanned conditions that you might experience at home. Carry a snow scraper and brush, a flashlight, blankets, booster cables, and a shovel, and make sure you have flares or emergency triangles.

Check on road conditions and weather in advance. First check TCC for our own real-time traffic reports. You may also want to try the Federal Highway Administration's site for traffic information and links to other traffic sites. Check the weather forecast before you go for the weather along major interstate highways.

Bring a cell phone(s) for emergencies, but don't ever use hand-held cell phones while driving, and even if you have a hands-free cell phone, use it only when absolutely necessary. Leave the calling to passengers, or better yet, when you've pulled over somewhere off the highway. And make sure you have a phone charger to keep your phone ready.

Wear a seatbelt. Make sure that every occupant of your vehicle is properly wearing seatbelts, even if you are in a van or RV.

Take regular breaks. Stop at least once every two hours-more frequently if it's snowing, as falling snow can have a hypnotic effect.

Don't speed. Speeding to try to cut trip time is especially risky when highways are packed with holiday traffic. Police will be out in full force to enforce posted limits.

Don't drink and drive! Watch out for other drunks on the road, and report any suspects to the police before they cause an accident. According to NHTSA data, more people are killed in accidents on holidays than any other time, and nearly half of the accidents involve drunk drivers.

Don't binge. Drinking or eating too much over the weekend will leave you tired for the drive back. Safely stow food in the trunk, rather than in the car where it's a distraction. Keep in mind that turkey contains a natural sedative, called L-tryptophan.

Cut distractions. Supply the kids with distractions so they don't distract you. Traditional games like travel bingo tend to be a lot less annoying on a long trip than the sounds of a Buzz Lightyear doll and a Game Boy.

Finally, read TCC's tips on Night Driving for more information. And get a sense of humor-if you're driving more than six hours, you're going to need it!

Happy holiday traveling!

Your friends at Honda Mall of Georgia

Tuesday, November 30, 2010

Affordability: Honda Insight's edge in 4-door hybrid market













Honda's new-for-2010 Insight hybrid is more than just a next step from the company's original gas-electric car - it's an enormous evolutionary leap.

The original Insight was a two-seat, two-door hatchback, and the new car sharing its name is a larger four-door hatchback, measuring 17.2 inches longer and weighing 876 pounds more. Honda's new Insight is shorter on fuel economy, though, with an estimated city/highway miles per gallon of 40/43 vs. the lightweight oldie's 48/53.

Importantly, the new Insight gives Honda a weapon to battle in a growing market of compact and midsize four-door hybrids such as Toyota's Prius and Camry Hybrid, and Nissan's Altima Hybrid.

The Insight's estimated combined city/highway fuel economy of 41 mpg compares to competitors as follows: Prius, 50 mpg; Camry Hybrid, 33 mpg; Fusion Hybrid, 39 mpg; and Altima Hybrid, 33 mpg.

The Insight's key edge is its price - the only hybrid in its class with an under-$20,000 starting price. It's available in three models: LX, $19,800; EX, $21,300; and EX with Navigation, $23,100. A destination charge of $750 is added to each model.

The test vehicle is the top-line EX with Navigation. Cloaked in Tango Red Pearl paint, the sleek body is eye-catching, but not in the “What-the-heck-is-that?” way as the first Insight. After seeing the Prius' familiar form (which the new Insight's shape somewhat favors) on the road for about a decade, there's nothing shocking about the Insight's shape.

Its large windshield makes a sharp incline and, nearly at the point where the roof and windshield meet, the roof takes a dramatic slope - blending with a huge expanse of hatchback glass.

The glass follows the roof's slant to meet an LED brake-light dividing bar, and then the glass drops to a narrow panel that traverses the rear. This panel is flanked by huge wedge-shaped tail-lamps. The view through the Insight's steep rear glass is satisfactory, but cargo can easily block it - so the height of items toted is limited.

Up front, the Insight's hood slopes into a futuristic-looking snout. A sleek chrome three-bar grille is cradled in a silver-colored yoke, separating it from the blacked-out air dam below. Blending with the yoke and grille, the narrow headlamps wrap to create a winged effect.

Within Insight's creatively sculpted shell is the latest version of Honda's Integrated Motor Assist system. Powering the hybrid is a 1.3-liter i-VTEC four-cylinder gas engine, DC-brushless electric motor/generator and continuously variable transmission. The engine delivers 98 horsepower and 123 pound-feet, and the electric motor's output is 13 horses and 58 pound-feet of torque.

The electric motor teams with the gas engine, assisting it to provide extra muscle as needed. While electric power can drive the Insight up to 30 mph, the IMA system does this with the electric motor connected to the shut-off engine's spinning crankshaft. The electric motor also works as a generator during deceleration and as a starter that spins the engine up to idle speed.

Auto Idle Stop is another key part of the IMA system's fuel-saving engineering. It allows the engine to automatically shut down, depending on environmental conditions and vehicle operation, when the vehicle comes to a stop with brakes applied. The engine also may stop during braking when speed drops below 7 mph.

The system includes a nickel-metal hydride battery pack, which Honda reports is much improved when compared the its Civic sibling's battery. Its advantages are lower cost, reduced weight and a positioning allowing for increased cabin space.

EX models are fitted with steering wheel-mounted paddle shifters. The Insight is adequately quick for city and highway driving, accelerating from 0-60 mph in about 10.9 seconds. Powertrain noise can be heard during hard acceleration, but it's minimal. When stopped on a steep grade there is some roll-back when the brake is released.

Honda gives the driver some control over the IMA system's efficiency via Eco Assist and ECON features. A press on a green dash-mounted ECON button provides a fuel-economy boost by altering vehicle functions - modifying engine performance, increasing regenerative braking (harnesses more battery-charging energy) and creating more temperature fluctuation in the automatic climate control system.

Expanded conditions of idle-stop operation (to reduce fuel use), slower throttle response (except on full throttle) and shorter coasting distances caused by increased regenerative braking are the most obvious performance changes.

The Eco Assist system provides feedback on driving efficiency via a colorful, intense-looking gauge cluster. It trains the driver to operate the vehicle in an eco-efficient manner by three different forms of feedback: real-time driving indicator with an Eco Drive Bar, which indicates if vehicle operation is in efficient braking and driving zones; an appraisal of each trip driven; and a long-term score in which the driver accumulates points and is given increasing steps of recognition.

An IMA Charge/Assist Gauge allows the driver to keep tabs on whether the IMA is assisting the engine or if the battery is being charged.

The Insight's most-used gauge is the Ambient Meter, mounted high, above the main cluster. It provides a clear digital speedometer reading and the background changes color with the efficiency of the driver's style - green for the highest level, blue-green for the mid-level and blue for the least-efficient level.

Aside from this sprinkling of eco gauges, the Insight's cabin layout is simple, with a clean, airy look. The front buckets are firm and have supportive side bolstering. A seat-height adjustment assists in getting the driver seat at an optimal height.

The rear seat is a 60/40-split configuration with scooped-out outboard cushions and an elevated center section. Seatbacks fold to accommodate longer cargo, and loading items is made easy with the large hatchback opening.

Headroom and legroom are generous in the front, but room for passengers in the rear is somewhat tight. Tall adults will find headroom cramped.

Passengers experience ride quality that's on the firm side. Steering responsiveness is relatively quick, and standard Vehicle Stability Assist contributes to driver confidence.

The test vehicle comes standard with an impressive bundle of electronics: Honda Navigation System with voice recognition; Bluetooth hands-free link; digital audio card reader; 160-watt, six-speaker AM/FM/CD with MP3/WMA playback; steering wheel audio controls; USB audio interface; and MP3/auxiliary input jack.

Honda's Insight is a vehicle that's easy to live with. Driver comfort level is high, the navigation system adds convenience and, importantly, fuel stops are far apart.

For the consumer shopping for a hybrid, the Insight's efficient IMA system and lower-than-average price tag makes it a must for a test drive. Come on by and experience it yourself at Honda Mall of Georgia.

Friday, November 5, 2010

2011 Honda CR-V Serves Up SUV Versatility with Style and Refinement

Honda officially unveiled the CR-V in October. The 2011 Honda CR-V provides a versatile and accommodating crossover SUV package with space for up to five passengers and a versatile cargo area for utility. The CR-V also provides fuel economy and refined, comfortable handling similar to a mid-size sedan.


A new model for 2011, the CR-V SE (Special Edition), adds to the standard features of the CR-V LX with alloy wheels (replaces styled-steel wheels), a 160-watt AM/FM/6-disc changer with six speakers (up from a single-disc CD and four speakers), steering wheel-mounted audio controls and rear privacy glass. The previous, 2010 model-year CR-V received a wide range of enhancements including sharpened styling, additional features on certain trim levels, higher fuel economy ratings, and increased power.

A dynamic forward cabin, a two-tiered grille and a distinctive side profile express the CR-V's emphasis on upscale style and design. Compact on the outside yet large on the inside, the interior provides a maximum passenger volume of 103.8 cu-ft. (CR-V LX), plus an accommodating cargo volume of 35.7 cu-ft. behind the rear seats. The 2.4-liter 4-cylinder engine generates 180 horsepower (hp) and 161 lb-ft of torque. City/highway/combined EPA-estimated fuel-economy ratings1 are 21/28/24 miles per gallon (mpg) on 2WD models and 21/27/23 mpg on models equipped with Real Time™ 4WD.
The CR-V's interior emphasizes functionality and style. The front row storage areas are designed to accommodate items such as a handbag between the seats. For comfort, there are driver's and front passenger's center-folding armrests. A center console replaces the retractable center tray table on the CR-V EX-L with navigation.


Standard safety equipment includes: the Advanced Compatibility Engineering™ (ACE™) body structure, Vehicle Stability Assist™ (VSA®) and a pedestrian injury mitigation design in the front of the vehicle. Additional standard equipment includes side-curtain airbags with a rollover sensor; front side airbags with a passenger-side Occupant Position Detection System (OPDS); active front seat head restraints; an anti-lock braking system (ABS) with Electronic Brake Distribution (EBD) and Brake Assist; and a Tire Pressure Monitoring System (TPMS).

The CR-V's unit-body construction makes extensive use of high-strength steel (58 percent) to save weight and create a high-rigidity body structure, which significantly contributes to the vehicle's ride quality, fuel efficiency and safety performance. The suspension is comprised of a front MacPherson strut layout and a rear multi-link suspension. The high-rigidity body and independent suspension offer a comfortable and engaging driving experience for a crossover SUV. State-of-the art noise absorption materials help to reduce engine and road noise for a quieter cabin.

Last but not the least is the super CR-V EX-L, marching a step ahead of the CR-V EX trim with leather-trimmed seats and armrests, body colored side mirrors and door handles, heated front seats, an USB Audio Interface , XM Radio, and autoon/off headlights.



Also offered are a number of color options styling the various models. To name a few are Opal Sage Metallic, Royal Blue Pearl, Taffeta White, Glacier Blue Metallic, Alabaster Silver Metallic, Crystal Black Pearl, Tango Red Pearl and so on. The owners may also match the interiors with the body color from three options available as Ivory, Black or Gray.

Visit Honda and experience the CR-V. The starting MSRP 2011 Honda CR-V is $21,695. Check out our specials online and come in for a test drive to see the ingenuity yourself at Honda Mall of Georgia.

Friday, October 15, 2010

2011 Honda Civic Delivers Value, Efficiency and Luxury

The 2011 Honda Civic lineup is the coolest so far and spans a wide range with technologically advanced Civic Sedan and Coupe models, a Civic Hybrid, a high-performance Civic Si and a Civic GX model that runs exclusively on natural gas.


A sweeping roofline and a sleek windshield angle convey an advanced, one-motion profile with a low and wide stance. The interior focuses on sophisticated styling with a two-tier instrument panel, comfortable seating and accommodating storage areas with room for mobile phones, MP3 players and more. Built on a high-rigidity unit-body platform, the Civic is designed to deliver precise, sharp and fun-to-drive handling performance with its fully independent suspension.
Four engine and four transmission choices range from a 140-horsepower, 1.8-liter i-VTEC engine (Civic DX, DX-VP, LX, EX and EX-L), with either a 5-speed manual or an available 5-speed automatic transmission, to a 197-horsepower, 2.0-liter i-VTEC engine (Civic Si) with a 6-speed manual transmission. The Civic Hybrid is powered by a 1.3-liter i-VTEC engine with Integrated Motor Assist (IMA) gasoline-electric hybrid technology to enhance both fuel economy and performance, and is equipped with a continuously variable transmission.

The entire line-up maintains a standard array of safety technologies including Advanced Compatibility Engineering™ (ACE™) body structure; side curtain airbags; driver's and front passenger's side airbags with a passenger-side Occupant Position Detection System (OPDS); and dual-stage, multiple-threshold driver's and front passenger's airbags (SRS). Active front seat head restraints are designed to help reduce the likelihood of neck injury in the event of a rear collision. Standard active safety features include an anti-lock brake system (ABS) and electronic brake distribution, front seatbelts with an automatic tensioning system, and a pedestrian injury mitigation design incorporated into the front exterior of the vehicle. Driver and front passenger seatbelt reminders and daytime running lights are also standard equipment. The Civic EX-L, Civic Si and Civic Hybrid include Vehicle Stability Assist™ (VSA®), commonly referred to as electronic stability control, as standard safety content.


The Honda Satellite-Linked Navigation System1, available on Civic EX, EX-L, Si and Hybrid models, has a 6.5-inch motorized display that opens and closes for access to the internal single-disc CD player. The navigation system features more than 7 million points of interest and the voice activation can control the navigation menus and the audio system, along with entering city and street names. The system includes Bluetooth® HandsFreeLink®, a wireless telephone interface that works with compatible Bluetooth-enabled mobile telephones for hands-free operation via steering wheel-mounted controls.


Auxiliary audio input jacks are standard equipment on Civic DX-VP and above trim levels, allowing for portable music device playback through the audio system. The Civic LX Coupe has a six-speaker 160-watt audio system with a CD player (four speakers for the DX-VP and LX sedan). All audio systems are capable of playing MP3- and WMA-formatted CDs. A USB Audio Interface is standard on the Civic EX, EX-L, Hybrid and Si models, providing integration for a compatible MP3 player or a USB flash drive loaded with compatible music files.
Speed-sensitive Volume Control (SVC) automatically adjusts the volume based on vehicle speed. The audio display provides CD/MP3 text readout, and all coupes (except for the DX) plus the Civic Si Sedan provide a customizable welcome screen (exclusively on models without the available navigation system).
Come on in for test drive and experience the performance and innovation yourself. We at Honda Mall of Georgia can show you want the 2011 Civic line-up can offer you.

Honda Mall of Georgia is the leading Honda dealer in Buford, GA. Your satisfaction is our goal!

Call our friendly staff today to learn about our latest Honda specials, demo a car, get details on any vehicle, request a brochure, discuss your trade-in or even talk financing on your next car. We are here to help you. Call us today at 877-891-3532.

Thursday, September 30, 2010

Service is Our Utmost Priority

At Honda Mall of Georgia, we strive to deliver top customer service. It doesn't end when the sale is closed. We consider that just the beginning. You are part of the Honda Mall of Georgia family. We want to take care of you for a lifetime.

Mike Gill is a new customer and he was so obliged to share his experience. Mike, we appreciate it!

We are so proud of our team, especially Martha and Donna.

Dear Honda Mall of Georgia,
This is to bring a matter to your attention that I believe merits your time in reading it, and possibly bringing it to your employees attention if you are so inclined. I am about to take possession of a 2011 Ridgeline from Honda Mall of Georgia, and there are two specific individuals who have played a major role in bringing this about. Martha in Sales and Donna in your Service Department have both made a very positive impression on me, and I believe they have a direct impact on the success of your dealership.

To be perfectly honest, I had a lower priced package offered to me by one of your local competitors, but I feel totally comfortable in the purchase choice I have made. Employees such as Martha and Donna instill a firm belief that the Mall of Georgia Honda is the most reputable place to do business, and as a direct result your customers (such as myself) tell their friends and family to be sure to give you a fair shot concerning their next automobile purchase. I commend you for having employees such as these representing your dealership,

Thank you,

Mike Gill